Why it matters: Losses add up for your business and can hurt your bottom line.
What you can do: Share these tips with your customer service, sales and logistics teams to help reduce your losses.
Preventing Porch Piracy
Fighting Fraud
Make sure you have all the necessary protection programs in place across all your vendors. Shipping insurance is a great place to start.
What you can do: Share these tips with your customer service, sales and logistics teams to help reduce your losses.
Preventing Porch Piracy
- Require an adult signature for high-value deliveries.
- Suggest carrier delivery apps like UPS My Choice® to help customers manage delivery preferences.
- Coordinate delivery schedules with your receiver so they can be home.
- Consider protecting all shipments so that you’re covered in the event of a loss.
Fighting Fraud
- Validate the buyer’s card address matches where shipments are being sent.
- Check data for anomalies like larger than average orders or unusual locations.
- Flag multiple failed attempts to purchase prior to a passing authorization.
Make sure you have all the necessary protection programs in place across all your vendors. Shipping insurance is a great place to start.
