Proper packaging upfront can avoid claims nightmares later
Practicing some simple packaging techniques can save you time, money and frustration if something goes wrong
Need help with packaging?
You put a lot of time and effort into your products. Don’t make the mistake of overlooking or taking for granted how you’re packaging them. Here are some best practices for packaging both small parcel and freight shipments:
Packaging is an important part of your customer’s experience and an extension of your brand. Ensuring you have properly packed your goods will help limit the amount of damages you experience and increase customer satisfaction and loyalty. Follow these useful tips when you prepare your goods for transport.
- Always use new cartons and double-wall boxes that are strong enough to support the weight of the contents. The box certificate should indicate the weight limit for the carton.
- Use the appropriate size box for your goods. Too much extra space can limit the integrity of the box and an overloaded box can compromise the shape and durability of the container.
- Use proper cushioning material to protect your goods and pay close attention to the corners and edges. The contents should not move when you shake the container.
- Ensure you use adequate tape (utilize H-tape method, which can be found on the UPS Packaging Advisor).
- Place the shipping label on top of the package and not over a seam.
- Product placement is essential. Always center pack merchandise and ensure that at least 2 inches of cushioning is between the product and the wall of the box. Do not place fragile items next to fragile items.
When palletizing shipments for LTL or TL transport, consider these tips:
- Always containerize (box) or crate your merchandise.
- Whenever possible, brick-stack your boxes, turning each level 90 degrees.
- Stacked cartons should not exceed the dimensions of the pallet (products should never overhang on the pallet).
- Make sure each box is individually labeled, in case the carrier breaks bulk.
- Strap or anchor the boxes to the pallet to minimize friction. Shrink wrap is also an effective method to keep the pallet tight and intact.
- Specialty or fragile items require additional care. Contact your carrier for recommendations beyond “do not stack” cones and fragile labels.
Subscribe to receive UPS Capital email communications
To stay on top of the latest insights, news and announcements, enter your contact information and select your areas of interest.
By subscribing, you consent to receive special offers and news from UPS and its affiliates. You may unsubscribe at any time.
For more information on our privacy practices, please consult the UPS Capital and UPS Privacy Notices available on upscapital.com.
Got a claim?
File directly through UPS Capital Online.