Creating a high-value customer experience for high-value products.

Case Study: DataVision

From its New York City base, DataVision has become one of the largest online retailers of major-brand consumer electronics. The company ships approximately 8000 packages a week and focuses on delivering a positive customer experience.


Claims handled through standard carrier liability were a headache and contributed to a frustrating customer experience. Plus, the cost to replace lost and damaged items had to largely be paid from their own margins.

To find out which solution helped the DataVision team create confidence in their customer experience, check out the full case study.

Share via social