InsureShield® for Time-Sensitive Goods

Refresh your CX in the event of delayed deliveries

A fresh idea for a stinky situation

When a set of 12 lobsters or your favorite artisanal cheese suffers from a delayed delivery, and the dry ice is no longer intact, what do you do? You offer to refund your customer or even better, send a replacement shipment with an expedited service level.

And you can do this knowing InsureShield coverage can shore up a stinky situation when there's a shipping mishap.

Transportation Delays

With InsureShield® for Time-Sensitive Goods, perishability and damage are covered resulting from late or delayed carrier deliveries.

Weather & Mechanical Issues

Even weather events and carrier mechanical issues that sour your delivery are covered.

Consequential Losses

Re-shipping fees, disposal fees, expediting expenses, late fees and penalties can be reimbursed.

There’s nothing worse than having a delayed perishable shipment. But when you can make things right, you can come out ahead. With InsureShield® coverage for time and temperature sensitive packages and cargo, you get comprehensive, customizable protection against missed scheduled deliveries for air and ground shipments, regardless of carrier, with additional protection for perishable goods against spoilage and loss of sale.

Shipping delays don’t need to cause a meltdown

See how InsureShield® shipping insurance supports a positive customer experience for ice cream shipments.

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Insurance coverage is underwritten by an authorized insurance company and issued through licensed insurance producers, including UPS Capital Insurance Agency, Inc. (“UPSCIA”) – a wholly owned subsidiary of UPS Capital Corporation (“UPS Capital”). The insurance company, UPSCIA and its licensed affiliates reserve the right to change or cancel the program at any time. Insurance coverage is governed by the terms, conditions, limitations and exclusions set forth in the applicable insurance policy. Coverage not available in all jurisdictions. See full disclosure here.