Why it matters: Losses add up for your business and can hurt your bottom line.

What you can do: Share these tips with your customer service, sales and logistics teams to help reduce your losses.

Preventing Porch Piracy

• Require an adult signature for high-value deliveries.
• Suggest carrier delivery apps like UPS My Choice^® to help customers manage delivery preferences.
• Coordinate delivery schedules with your receiver so they can be home.
• Consider protecting all shipments so that you’re covered in the event of a loss.

Fighting Fraud

• Validate the buyer’s card address matches where shipments are being sent.
• Check data for anomalies like larger than average orders or unusual locations.
• Flag multiple failed attempts to purchase prior to a passing authorization.

Make sure you have all the necessary protection programs in place across all your vendors. Shipping insurance is a great place to start.