Insights

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Insights

Read articles and access research for up-to-date insights and trends to help your business.

2022 Annual State of Shipping Study
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2022 Annual State of Shipping Study

Read the top challenges and emerging risks merchants and shoppers face in the shipping experience.

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Featured Resources

Keep your fingers on the pulse of the industry with insights and other resources.

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Insights to Help Your Business

What Is Shipping Insurance?
Find out the benefits for your business.
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Insights to Help Your Business

Living Up to Expectations
How a positive shipping experience can support your brand.
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Semi-truck at a loading dock with pallets of boxes

Insights to Help Your Business

Cargo Insurance Cost
Learn the three main factors driving cargo insurance premiums.
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Insights to Help Your Business

Personalized Shipping Experiences Report
Learn what consumers are looking for in an online experience.
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Cargo ship full of shipping containers going through turquoise water

Insights to Help Your Business

Risk of Goods Lost at Sea
Can your business stay afloat if a container goes overboard?
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Insights to Help Your Business

Make the Most of Discount Holidays
Strategies for SMBs to capitalize on the giving season.
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Insights to Help Your Business

Protect Shipments from Porch Piracy
Discover how to reduce the risks associated with porch piracy.
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Insights to Help Your Business

2022 Last Mile Report
An exclusive look at same-day delivery risks and rewards.
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Insights to Help Your Business

Stay Ahead of the Claims Game
Time-saving tips for a smooth claims process.
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Insights to Help Your Business

Holiday Tips for SMBs
Capitalize on the opportunities of the season.
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Female sitting on a couch with her hands in an open box

Insights to Help Your Business

SMB Shipping Pulse Check Report
Learn how shipping experience is a key component to CX
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Female preparing orders for shipment in a clothing store

Insights to Help Your Business

What are Incoterms and Why Do They Matter?
Understand what terms you are agreeing to before finalizing a contract.
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Insights to Help Your Business

Protect Your Greatest Investment
Partner with trusted providers to ensure a better delivery experience.
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Insights to Help Your Business

Picture Perfect
An easy guide for submitting photos to support your claim.
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Two semi trucks driving down the road.

Insights to Help Your Business

2022 Freight Shipping Survey
Learn about the realities associated with shipping freight straight from the people who do it every day.
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Insights to Help Your Business

2022 State of Shipping Study
Prepare for delivery challenges with UPS Capital’s exclusive report.
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Insights to Help Your Business

Supply Chain Risk
Leverage these tips to mitigate your risk.
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Customer case studies and testimonials may describe or relate to insurance services offered by a UPS Capital affiliate in another jurisdiction and may not be indicative of insurance services available to you.