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Contact Us

We are here to help. Connect with us for answers to your UPS Capital® questions.

Connect With Us

Inquire about UPS Capital Canada Insurance Brokers Ltd. insurance services and account-related questions. For help with UPS® shipping and other UPS-related topics please access the links below.

For questions related to UPS Capital claims managed by Crawford & Company:

  1. For frequently asked questions about claims, visit the claims help page.
  2. Not finding what you want? Call 1-888-888-1854.
  1. Not sure what kind of insurance is right for you? Find the best option for your business.
  1. If you have questions about how single shipment insurance works, click here.
  2. To insure a single package for your business click here.

For questions on UPS specific issues:

  1. If you have questions about a UPS package already shipped, see ups.com.
  1. If you have questions about your UPS invoice or UPS account, click here.
  1. If you have questions about international logistics and freight scheduling, click here.

Contact Us

Phone: 1-888-888-1854
Monday to Friday 8 a.m. - 8 p.m.

Email: insureshieldca@ups.com

Address:
1022 Champlain Ave Burlington
ON L7L 0C2

Get in touch with us!

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In the meantime, feel free to explore the links under Connect With Us.

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